Industrial and Safety - Safety and wellbeing
In the Industrial and Safety Division, safety is the number one priority. The division maintains a relentless focus on providing safe workplaces — measuring safety performance and driving initiatives to mitigate fatal risk, prevent injuries and ensure team member physical and psychological wellbeing.
The division’s TRIFR continued to trend positively, reducing from 3.3 last year to 1.8 in 2024. This is evidence of its commitment and the success of its wide-ranging safety initiatives.
Underpinning its safety performance is the division’s First Aid First program — a robust early intervention and recovery program that has had a positive impact on both team members and the business. Feedback from team members is that they feel supported in the workplace, with appropriate treatment provided and improved recovery rates for First Aid-treatable injuries This program features:
- annual internal support training for 170 First Aid officers
- training tools such as Injury Profiles for the most common workplace injuries, which provide information on signs and symptoms, causes, recommended First Aid, pain management, expected recovery times, and additional tips and suggestions
- annual internal frontline leader Injury Management training to enhance leader confidence regarding the division’s First Aid First approach
- quarterly safety newsletters and quick reference guides.
The Division has adopted a Safety Interaction program which promotes visible safety leadership, engagement, and behavioural improvement. Safety Interactions have provided the senior leadership team with a measurable program that supports the safety agenda by facilitating team member conversations, coaching and risk mitigation opportunities.
GRI 3-3, GRI 403-1, GRI 403-2, GRI 403-3, GRI 403-4, GRI 403-5, GRI 403-6, GRI 403-7
